Billing

Add-ons & extra channels

Per-account overage rates, the higher Twitter/X rate, and what annual billing does to them.

Extra channels are the only add-on

There is nothing else to buy. No per-seat upgrade, no analytics tier, no storage pack. The only line item that can appear on your invoice beyond the plan fee is a connected social channel past the block your plan includes.

What counts as a channel, and what does not, is on How connected accounts are counted.

The rates

Monthly list price, per channel, per month:

PlanExtra channelExtra X/Twitter channel
ProNot available — plan is capped$5/mo
Business$10/mo$15/mo
Agency$5/mo$10/mo

Two things to read out of that table:

Pro does not sell extra channels. It is capped at five. Connecting a sixth is refused, not billed. Business is the plan that scales.

Agency's rate is half of Business's. Agency costs more up front and less per channel, which is the trade you want once you are managing a lot of them.

Why X/Twitter costs more

X/Twitter's API is charged to us per account we support, at a rate no other platform comes close to. Every other platform's cost is effectively flat; X's is not.

We could have spread that across everybody's base price. Metering it to the people actually using it keeps the base price honest for the majority who do not.

Each plan includes some X/Twitter capacity in its block, so a single X account is free on every plan. The higher rate only applies past that.

Worked examples

Twelve channels, two of them X/Twitter, billed monthly:

PlanBaseExtra channelsTotal per month
ProOver this plan's 5-channel cap
Business$492 × $10 = $20$69
Agency$149none$149

Thirty channels, five of them X/Twitter, billed monthly:

PlanBaseExtra channelsTotal per month
ProOver this plan's 5-channel cap
Business$4920 × $10.50 = $210$259
Agency$14910 × $5 = $50$199

The pricing page has a slider if you want to try your own mix.

Annual billing discounts add-ons too

Annual billing is 25% off, and that applies to the per-channel rate as well as the plan fee — not just the base. The rates in the table above are the monthly figures.

This is worth stating because it is the opposite of how most tools work: many discount the base plan and charge full price for overage, so an annual quote understates the real invoice. Ours does not.

How a mid-cycle change is billed

Connecting a channel past your included block adds it to the subscription immediately, prorated for the days left in the current period. Disconnecting removes it from the next period; the current one is not refunded pro rata.

Your invoice from Stripe itemises the plan and each channel add-on separately, so you can see exactly what the variable part was.

Getting a quote instead

Above 100 channels the published rates stop being the right answer. Ask us and we will price your volume directly.